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Reporting day K21 – Results in the light of quality improvement

In view of the epidemiological situation, the report of the K21 Quality Management Coordination Committee for the second quarter of this year was prepared electronically. The working groups prepared summaries of their work over the past quarter. Members were able to find out about the results and successes of the last quarter on the common communication interface of K21.

In April, the library managers prepared and coordinated the self-evaluation of the ELTE University Library Service network in connection with the European Foundation for Quality Management (EFQM) competition, with the support of the Quality Coordination Working Group. Based on the results, three development projects have been identified, in the framework of which an assimilation document and a performance evaluation system for all libraries of the University Library Service will be prepared. The organization also aimed to improve its communication and review its communication strategy. To achieve this goal, the Primary Research Working Group reviewed, finalized, and sent the communication questionnaires to the target groups. Incoming responses are being processed.

The review of the process inventory and the related amendment and updating of the Quality Manual have also started. The University Library and Archives of the Eötvös Loránd University, in cooperation with the National Association for People with Hearing Disability (SINOSZ), produced sign language videos with Hungarian subtitles on the current and online services of libraries temporarily closed due to the coronavirus epidemic with the help of Borbála Franyó, a member of the Barrier-Free Library working group.

The Communication Working Group provided support to colleagues involved in the EFQM communication questionnaire projects. During the questionnaire survey of the Primary Research Working Group, the members of the K21 Communication Group participated in the preparations within the framework of the project Improving the Communication of the University Library Service and actively contributed to the sending of motivation letters according to the target groups. The survey is part of the application report as one of the milestones of development. We reported on the setting up of Bibliobox and book retrieval services, the online services of the libraries of Eötvös Lorand University (ELTE), the new collection page on available databases, the innovation of online resources at the click of a button and Skype information. A special EKL browser was developed for the ELTE collection of protected digital content, and the virtual reader ticket Webapp was expanded with C-19 information. We will announce the latest developments and results on our portal soon with the latest news!

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Anonymous
vodkát akarok!!!!! :D
2019.02.08. 13:01
Vodkát nem tartunk a könyvtárban, de például az Egyetemi Könyvtár közelében számos vendéglátóhely található. :)
Anonymous
Tisztelt Könyvtár Szolgálat! A SciFinder adatbázis elérésével kapcsolatban érdeklődöm. Egyetemi hálózatról próbáltam belépni, a bejelentkezéshez caesar azonosítót és jelszót megadva, de nem működött. Hogy tudnám a legegyszerűbben elérni az adatbázist?
2019.03.22. 14:39
Köszönjük az üzenetet! Kollégáink igyekszenek minél hamarabb elhárítani a problémát, 1-2 nap türelmet kérünk.
Anonymous
???
2019.04.16. 13:51
Anonymous
Látogatójeggyel is van lehetőség az Arcanum Digitális Tudománytáron megnézni a digitalizált folyóiratokat?
2019.04.17. 11:45
Kedves Érdeklődő! Igen, gépeinken szabad a hozzáférés az Arcanum adatbázisaihoz.
Anonymous
Is it free to use the library space and wifi for general public?
2019.06.13. 10:34
Yes, you can use our library and the services free with a visitor's pass which you can get to information desk on ground floor.
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