The primary task of the K21 Primer Research team is to promote quality library work and services by tracking and monitoring the satisfaction and needs of users and library visitors.For measuring satisfaction, it is essential to continuously and collectively handle, analyze and evaluate data and statistics from not only the member libraries of University Library Service but from other sources, and recognize the right methodology necessary for the effective and sufficient execution of the listed activities.

Research target groups include the external and internal partners of the libraries as well as the librarians themselves, and the group contributes to the quality development work by compiling, publishing and evaluating the results by library-specific questionnaires.

The results obtained are used by the EKSZ and the librarians in service development, organizational self-evaluation, and the making of work plans and further training plans.

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