The new version of the Quality Management Handbook is now available on the ELTE Digital Institutional Repository (EDIT).
The Quality Management Handbook is the basic document of the quality management system of the ELTE University Library Service (ULA), which summarises the quality policy of all member libraries with the aim of increasing the satisfaction of lecturers, researchers, students and library visitors.
In addition to the necessary streamlining, the new edition includes the quality objectives renewed in 2023, the renewed strategic objectives set in 2024 and the renewed mission statement and vision statement, which were adopted by the Library Council at its first meeting in 2025.
The Handbook contributes to the effective cooperation of all ELTE librarians committed to quality management and to sustainable, value-creating, information and knowledge transfer activities adapted to the challenges of the 21st century.