Reporting Day K21 – Results in the light of quality improvement

At the second quarterly report of the K21 Quality Coordination Committee 2024, the leaders of the working groups reported on the results of the past quarter, ongoing work and changes.

The University Library Service (ULS) Quality Improvement Report and the Non-Compliant Services Report were completed and approved. The Accessible Library Working Group has reviewed and modified the Guide to Facilities and Rules for Serving Readers with Disabilities in ULS Libraries. The document has been uploaded to EDIT and is now available to all ULS librarians. 

The Primary Research Working Group has started to evaluate the data of the 2024 Student Needs and Satisfaction Survey provided by the ELTE Quality Office and is continuously revising the text on surveys in the Quality Handbook. The Process Management Working Group has also made suggestions for the Library Process Control chapter of the Quality Handbook and will hold a meeting to discuss the modification of the Process Management and Process Audit forms.

The Communication Working Group provided information on the tasks and achievements of the K21 Quality Coordination Committee through our website, newsletter and short film entitled 3 months – 3 minutes, and contributed to the success of the preparation and administration of the K21 reporting days meetings. The Green Library Working Group has continued a review of the environmental awareness survey.

The library leaders held five meetings in the second quarter to discuss, among other things, the new communication strategy and the ULS-CHANGE newsletter, the current tasks of the EISZ 2025 order, the schedule for uploading theses from the previous academic year to EDIT and related tasks, and the development of the new thesis repository. The leaders reviewed and updated their library assimilation documents and attended a two-day leadership training in mid-May. The ULS Strategy Workshop took place on the 18th and 19th of June 2024, during which the mission statement and vision of the ULS and the tasks related to the strategic objectives were finalised.

An update on the achievements of the K21 Quality Coordination Committee and our new developments will be posted on our website soon.

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